Maison 84 of 100 · Hospitality
Four Seasons
The reading
Isadore Sharp’s house rule: treat employees correctly and they will treat guests correctly. The most complete global luxury-hotel operating system. Design varies; the telephone manner does not.
The house
- Origin
- Canada
- Founded
- 1960
- Atelier
- Hospitality
- Ownership
- Cascade / Kingdom / Bill Gates
- Signature
- Golden ratio service
- Register note
- Service operating system This line is the register’s own characterisation, not a sourced figure; see Méthode.
How the register places it
Its ownership is filed here as Cascade / Kingdom / Bill Gates; this register names no single parent above it. It is the 67th-oldest house in the register. Within the register it is the 1st of the eight houses filed under Hospitality. It is the register's only maison from Canada. The Hospitality room draws on five countries in this register, Canada among them. It carries no attributed figure: seventy-three of the hundred do not, which is the register's rule rather than an omission. The register reaches it after No. 83 Jo Malone London and leaves it for No. 85 Mandarin Oriental.
Either side of it in the register
Also from Canada
No other maison in this register is filed to Canada.